Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or exchanges, and we do not offer refunds for any reason, including but not limited to: buyer's remorse, incorrect fitment selected by the customer, or change of mind.

Damaged or Defective Items

We take quality seriously. If your item arrives damaged due to shipping, you must contact us within 48 hours of delivery with clear photos of the damage and original packaging. We reserve the right to determine whether a replacement or store credit is warranted on a case-by-case basis. Refunds will not be issued.

Fitment Responsibility

The customer is solely responsible for verifying that the product is compatible with their vehicle before purchasing. We are not responsible for items ordered for the wrong vehicle. No returns or refunds will be issued for incorrect fitment.

Order Cancellations

Orders cannot be cancelled once placed and processed. If an order has not yet shipped, we may, at our sole discretion, issue a store credit only — no cash refunds.

Chargebacks

Any fraudulent chargeback filed against a valid order will be disputed with full documentation. We reserve the right to refuse future service to any customer who files a fraudulent chargeback.

For questions, contact us at stackedcarbon@stackedcarbon.com or call (630) 945-6922.